Qingdao Haiang HVAC Equipment Co., Ltd.,

Qingdao Hiounce HVAC Equipment Co., Ltd., established in 1958, specializes in the R&D and manufacturing of gas-fired combination boilers, condensing boilers, and modular boilers—with an annual output of 120,000 units. In partnership with Italy’s Cosmo Group, the company is committed to delivering international-standard, high-quality, low-carbon, and environmentally friendly gas thermal energy equipment solutions.

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Frequently Asked Questions

2025-06-29

Routine Maintenance and Care

1. Routine Inspection

1.1 Monitor heating system pressure — the gauge reading should remain within 0.5–2 bar.

1.2 Inspect gas supply lines and flue pipes for disconnection, damage, or blockage.

1.3 Check the display screen for fault messages or error codes; contact a qualified technician if any appear.

1.4 At the end of each heating season, set the unit’s operating mode to domestic hot water (DHW) mode.

1.5 Prior to each new heating season, schedule an annual inspection and maintenance visit by a qualified technician.

2. Fault Handling

2.1 If equipment malfunctions occur, immediately discontinue use, identify the cause, and implement corrective action.

2.2 If the root cause remains unidentified, or the fault persists after corrective measures, contact a qualified technician for repair before resuming operation.

2.3 Common fault codes and recommended actions are listed on the previous page.

3. Routine Care

3.1 Always disconnect power before cleaning the unit. Avoid using corrosive cleaning agents.

3.2 In hard water areas (calcium and magnesium content > 450 mg/L), we recommend using professional descaling agents.

3.3 Keep the unit dry whenever possible. For extended periods of non-use, drain all water from the system and shut off both gas and electrical supplies.

3.4 After servicing or maintenance, verify that there are no water or gas leaks.